Honda has announced a recall on 1,082 model-year 2017-18 Clarity Fuel Cell cars due to software issues. Faulty software used to monitor the voltage in the fuel cell stacks can shut down the fuel cell stack due to misinterpretations of minor voltage variances, resulting in unexpected loss of motive power, increasing the risk of a crash. Honda recalled 471 of these cars in February 2018 for similar software problems, but three customers reported their cars lost motive power after recall repairs were performed. There have been no reports of crashes or injuries related to the software issue.
Honda will begin notifying owners in mid-February. Owners can call the automaker at 888-234-2138 or the National Highway Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the ECU software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.
