Chrysler is recalling approximately 10,000 model-year 2017-2018 Pacifica Hybrid plug-in minivans due to an issue with the catalytic converter. After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly, resulting in unburned fuel entering the exhaust catalyst. This could result in a loss of power, increasing the risk of a crash, or the unburned fuel in the catalyst could ignite, increasing the risk of a fire.
Chrysler manufacturer Fiat Chrysler Automobiles will begin notifying owners Dec. 8. Owners can call the automaker at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the powertrain control module software, and inspect and replace the catalytic converter if necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.