Ford is recalling certain model-year 2016 and 2020 Transit Connect vehicles due to a safety issue with the windshield. The windshield glass may have been manufactured with inadequate adhesion to the vehicle body structure and may detach from the vehicle during a crash, increasing the risk of injury.
Owner notification letters are expected to be mailed on April 18, 2022. Owners may contact Ford customer service at 866-436-7332 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will inspect the windshield and, if necessary, remove and reinstall it.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.