Honda is recalling approximately 724,826 model-year 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles due to a hood problem. The hood latch striker may become damaged and separate from the hood, causing the hood to open while driving, obstructing the driver’s view and increasing the risk of a crash.
Owner notification letters are expected to be mailed on January 17, 2022. Owners may contact Honda customer service at 888-234-2138 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will either repair the hood latch striker or replace the hood, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.