Approximately 6,100 model-year 2015-16 Mercedes-Benz C300 sedans; model-year 2017-19 C300 cabriolets and coupes; model-year 2017-19 Mercedes-AMG C63 cabriolets; model-year 2015 Mercedes-AMG C63 S sedans: model-year 2018-19 Mercedes-Benz C300 and C350e sedans: model-year 2018-19 Mercedes-AMG C63 sedans, C63 S coupes and C63 S cabriolets; model-year 2018 Mercedes-AMG C63 cabriolets and coupes, C63 S sedans, and Mercedes-Benz E300, E400 cabriolets and coupes; and model-year 2019 Mercedes-Benz CLS450 sedans and E450 cabriolets and coupes, all equipped with rear-wheel drive are being recalled due to a faulty locknut in the steering rack. Large lateral forces, such as those encountered by impacting a curb during maneuvering or parking could cause the locknut to break, possibly causing the steering to become stuck in one position, increasing the risk of a crash.
Mercedes-Benz began mailing interim letters to owners on Jan.25. A second letter will be mailed once remedy parts become available. Owners can call the automaker at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will replace the steering rack.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.