Tesla is recalling certain 2014-2021 Model S vehicles because the front trunk latch may be misaligned, preventing the secondary hood latch from engaging. If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver’s view and increasing the risk of a crash.
Owner notification letters are expected to be mailed on February 18, 2022. Owners may contact Tesla customer service at 877-798-3752 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To remedy the issue, Tesla Service will inspect and reposition the latch assembly, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.