Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit are being recalled because there may be a loss of engagement in the connection between the vehicle’s transmission and the system that sends power to the front wheels. This could result in a loss of drive while the vehicle is in motion and also fail to engage the Park function, increasing the risk of an injury or a crash.
Jeep parent company Fiat Chrysler Automobiles will begin notifying owners on July 31. Owners can call the automaker at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will perform a software update that will put the vehicle in rear-wheel drive while the vehicle is driving in the event of a similar failure in the future. The update will also automatically activate the electronic parking brake when a vehicle with a faulty PTU is placed in Park.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.