Approximately 53,500 model-year 2014-2016 Cadillac CTS sedans equipped with heated front seats are being recalled due to issues with the front seat heating mats. The flexible heating mats in the front seats may become damaged over time, resulting in the seat heaters producing excessive heat. When the vehicle is remotely started in cold temperatures, the seat heaters in these vehicles can turn on automatically. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
Cadillac manufacturer GM has not yet announced an owner notification schedule. Owners can call Cadillac at 800-458-8006 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.