Ford is recalling more than 192,000 model-year 2013-21 Transit Connect vans due to a faulty part in the transmission that could allow vehicles to roll away. A bushing that connects the shifter cable to the transmission could break, degrade, or detach over time, preventing the shifter from moving the transmission to the intended gear, increasing the risk of a crash. The shifter may appear to be in Park even though it is not.
Ford will begin notifying owners on June 28. Owners can call the automaker at 866-436-7332 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will replace the under-hood shifter bushing and add a protective cap over the shifter cable bushing.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.