Approximately 267,000 model-year 2013-15 Toyota Prius hybrids and model-year 2014-17 Prius v hybrids are being recalled due to software issues. In rare situations due to a hybrid system fault, the car may not enter a fail-safe driving mode as intended, leading to a loss of power or a stall, increasing the risk of a crash.
Toyota will begin notifying owners by late August. Owners can call the automaker at 888-270-9371 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the hybrid system software. If the car has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter will be repaired or replaced.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.