Approximately 2,100 model-year 2013-15 Volkswagen Jetta Hybrid sedans equipped with DQ200 7-speed dual-clutch automatic transmissions are being recalled due to issues with the gearbox. Hairline cracks can develop within the transmission electronic gearbox, causing an internal transmission oil leak and a decrease in oil pressure. This can cause the clutch to malfunction, resulting in a sudden loss of drive power and increasing the risk of a crash.
Volkswagen will begin notifying owners on Feb. 4. Owners can call the automaker at 800-893-5298 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the transmission software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.