Tesla is recalling approximately 135,000 model-year 2012-18 Model S sedans and 2016-18 Model X SUVs due to a problem with the infotainment system’s media control unit (MCU). The premature wear-out of the MCU can cause loss of the rearview camera display, climate controls, defrosting and defogging, and turn signaling, increasing the risk of a crash.
Tesla began notifying owners on March 30. Owners can call the automaker at 877-798-3752 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To resolve the issue, Tesla will replace the MCU with a new one with a longer life span. Tesla will reimburse owners who have already replaced the MCU on their vehicles.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.