Approximately 1.2 million model-year 2011-17 Ford Explorer SUVs are being recalled due to issues with the rear suspension toe link. A fractured rear suspension toe link could develop if exposed to frequent full rear suspension articulation (jounce and rebound), significantly diminishing steering control and increasing the risk of a crash.
Ford did not immediately announce an owner-notification schedule. Owners can call the automaker at 866-436-7332 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will remove and replace the left-and right-hand rear suspension toe links with newly forged toe links and align the rear suspension.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.