Approximately 744,900 model-year 2001-07 Mercedes-Benz C-Class, model-year 2003-09 CLK-Class, model-year 2006-11 CLS-Class, and model-year 2003-09 E-Class cars are being recalled due to issues with the sliding glass roof. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the car, becoming a road hazard and increasing the risk of a crash.
Mercedes-Benz will begin notifying owners Feb. 14. Owners can call the automaker at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To remedy the issue, dealers will inspect the glass panel bonding and replace the sliding roof, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.